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DALL·E 2023-12-09 12.30.37 - Generate a wide, text-free image that is intended to be used

Had a flight cancelled or delayed?

Check if you could be owed up to £500.
Submit a claim in 4 minutes.
No-win, No-Fee!

Airlines use every trick in the book to avoid paying you the

compensation they are legally obliged to pay. 

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Our team specialise in navigating the complexities of filing

and securing your rightful compensation.

 

Relax, avoid the hassle and allow us to do the hard work.

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All we need from you is to provide us with your flight details

and contact information - and we will fight for your claim.

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Get up to £500 compensation per passenger. No win, no fee.

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Find Your Fair-Flight

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Handle Claim Yourself

Months of fighting airlines 

Lots of Paperwork 

Bureaucratic Process 

Hours or Research 

High Risk strategy

Claim With Fair-Flight

Be done in Minutes 

Higher chance of compensation

No bureaucracy or hassle 

No win - No fees 

Know the status of your claim

27%

Commission*

Although there are other options to help you navigate making a claim,
we offer the best value for money.

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35%

Commission*

35%

Commission*

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Commission*

39%

Trustpilot Logo

25%

Commission *

FairFlight Logo

Why choose Fair-Flight

Flight Delay 
Delayed Flight Icon

If your flight was delayed by more than 3 hours you may be entitled to up to £650 compensation

Missed Connection 
Missed Connection Icon

If you missed a connection from a delayed first leg, you may be entitled to compensation 

Flight Cancellation
Cancelled Flight Icon

Was your flight cancelled on short or no notice? You could be entitled to a refund and compensation

Your Rights
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We can help you understand your rights, so you can make the best decision for you

What can FairFlight help with?

Frequently Asked Questions

General Information​

You are eligible if your flight was delayed for at least 3 hours or if your flight was cancelled less than 14 days before your departure date.

What qualifies for flight delay / cancellation compensation?

You are entitled to compensation if the delay or cancellation was due to reasons within the airline's control, such as technical issues or overbooking.

When am I entitled to receive compensation?​

Airlines can reduce the compensation by 50% if they provide an alternative flight that reaches the final destination within specific time limits.​

Can the airline lower the compensation I receive?

No, eligibility is based on flight details and not nationality, as long as the flight falls under the jurisdiction of EU Regulation 261/2004.

Does nationality impact compensation eligibility?

The compensation amount is determined by the flight's distance and the length of the delay. It typically ranges from £250 to £600

What is the compensation amount for flight delays or cancellations?

​​Why Choose Us?

Our experienced team handle the paperwork, making sure you get your rightful compensation with minimal effort.

Why use our service to claim compensation?

We work on a 'No Win, No Fee' basis. If your claim is successful, a percentage of the compensation will be our fee.

How much does our service cost?

Use our eligibility checker to enter your flight details, and we'll guide you through the process.

How do I start a claim with your service?

The deadline varies by country, but typically, you have 2-3 years to file. It's best to submit your claim as soon as possible.

How much time do I have to file a claim?

Claim Process

You will need your booking confirmation, boarding pass, and any correspondence from the airline regarding the delay or cancellation.

Which documents do I need to submit a claim?

Can I submit a claim for someone else?

Yes, provided you have the necessary documents and authorization, you can submit claims on behalf of others.

Can I claim for flights with non-EU airlines?

You can claim compensation if your flight took off from an EU country or landed in the EU and was operated by an EU-based airline.

How does the compensation calculator evaluate my claim?

Our calculator considers flight details, delays, cancellations, and relevant regulations to assess the likelihood of a successful claim.

What is the compensation amount for flight delays or cancellations?

The compensation amount is determined by the flight distance and the length of the delay. It typically ranges from £250 to £600

Which documents should I send to support my claim?

Please submit your booking confirmation, boarding pass, and any correspondence from the airline related to the delay or cancellation.

How do I send my documents to your team?

You can upload your documents directly on our platform, please do not send them via email.

How long does it take to submit a claim with your service?

The process is straightforward and typically takes only a few minutes.

Can you help with lost or delayed luggage issues?

We specialize in flight delay and cancellation claims. For luggage issues, it's best to contact the airline directly.

Where will the compensation be sent?

Compensation will be sent to the bank account you provided or you will be contacted when the claim is concluded.

​​After Filing a Claim

How long does it take to receive my compensation?

It varies depending on the airline and case complexity, but usually takes 8-12 weeks to process the compensation.

How can I track the status of my claim?

You will get an email notifying you when progression checkpoints are met. You can also email in if you wish to get an update.

When do lawyers get involved in the process?

Our lawyers step in if the airline rejects your claim or doesn't respond to ensure you get the compensation you deserve.

Do I need to pay legal fees or costs?

No, our fees cover all legal costs, and you will only be charged if we successfully secure your compensation.

What should I do if the airline contacts me directly?

Inform us right away, and we'll handle the communication to protect your rights and get you a fair settlement.

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